Employment at the Best Western InnTowner and The Highland Club in Madison, Wisconsin

We recognize the vital role that our associates have in maintaining the success of our hotel. We conduct our business with integrity and respect, and our staff is managed under those same values. We provide a pleasant, friendly work environment. Excellence and hard work is valued in our people.

We offer a competitive compensation package that includes:
Competitive Wages
Health, Life, Dental, Vision Insurance
Education Assistance
Short-Term Disability Insurance
Paid Time Off for Full- and Part-Time Associates
401(k) Retirement Savings Plan
Section 125 Flexible Spending Account Plan
Flexible Scheduling
Training and Development Opportunities
Fun, Friendly Work Environment

Internships Available
Prepare for your future in hospitality! We offer an exceptional opportunity to gain experience in the hospitality industry right here in Madison. We have a variety of paid internship possibilities in the following areas:
General Hotel Operations
Front Office
Food Service
Kitchen
Sales
To be considered you must have a career interest in hospitality, and be pursuing a degree towards Hospitality/Tourism Management, Event Planning, Food and Beverage Management, or Culinary Arts. Please submit letter of interest and resume to: jobsinfo@inntowner.com

We currently have the following opportunities available.

Sales and Banquet Coordinator (Full-time)
We are looking for enthusiastic detail-oriented individual to join our staff as a Sales and Banquet Coordinator. In this position you will be responsible for marketing and selling banquet space and group room nights through telemarketing, site tours, trade shows and effective up-selling techniques. You will act as the client contact with regards to scheduling and planning all functions. You will maintain customer loyalty and foster repeat business through effective customer service and follow-up. You will also effectively communicate client’s needs to F&B and other affected departments. Must be willing to work one Saturday a month in addition to special events and regular hours (Monday-Friday days). Previous sales experience required preferably in a hotel setting. Must have strong organizational skills and be attentive to detail. Qualified applicants should send resume and cover letter, including salary requirements to Best Western InnTowner and The Highland Club Attn: Human Resources 2424 University Avenue Madison, WI 53726 or email to jobsinfo@inntowner.com. EEO/AA

Concierge (Part-time)
We are looking for a customer service orientated individual to join our staff as a concierge. Hours are typically 6 a.m. to 10:30 a.m. and/or 4 p.m. to 10 p.m. on evenings and weekends. This position is responsible for the quality servicing of all Highland Club guest requests, serving as the hotel ambassador and creating a positive image. Other duties include setting up, maintaining, and taking down the continental breakfast in the morning, performing turndowns in the evening, and maintaining the appearance and cleanliness of The Highland Club Lounge. Apply online

Front Desk Clerk (Part-time)
Our hotel is looking for qualified individuals to join our fun and friendly staff as Front Desk Associates. Typically shifts are from 7a.m.-3p.m. and 3p.m. to 11p.m. This position starts at $7.75/hr. Previous customer service experience required. Previous hotel front desk experience preferred. In this position you will be responsible for operating the Front Desk, as well as providing the highest quality customer service to guests upon their arrival, during their stay, and at their checkout. You will also assist with group bookings and arrivals, as well as coordinating direct billing. You also work with managers to “sell” the property to callers making inquires by promoting the hotel and all current marketing programs. Apply online

Wait Staff (Part-time, Weekends)
We are seeking a Part-time Wait Staff for the restaurant located in our hotel. Your hours would be on the weekends and evening from 6:00a.m.- 2:30p.m. Candidates must be able to work Saturday, Sunday, and Monday. This position starts at $5.15/hr plus tips. Previous Wait Staff experience strongly preferred. In this position you will take orders and serve food to guests of Francie’s, as well as provide efficient, friendly and professional service at all time. You will also use suggestive selling techniques to promote current and new menu items and effectively increase restaurant sales. Apply online

Line Cook (Part-time)
Our hotel is looking for a part-time line cook to join our fun and friendly kitchen staff. This position is responsible for preparing meals for the restaurant in our hotel. Qualified applicants must be able to read and speak English, have knowledge of food sanitation and safe kitchen practices and have experience setting up kitchen line. Starting wage is $8.25/hr. We offer great benefits including insurance, paid time-off, educational assistance and more. Interested individuals should apply on-line or at the front desk at 2424 University Ave, Madison WI 53726. Apply online

Night Auditor (Part-time, Weekends)
We are looking for a part-time weekend (Friday and Saturday) Night Auditor to join the staff of our hotel. Hours for this position are 11p.m. to 7a.m. In this position you would be responsible for overseeing and operating the front desk during the 3 rd shift as well as acting as the Manager on Duty. You would also perform the daily audit function for the hotel. Previous customer service experience required. Previous hotel front desk or audit experience preferred. Must have good mathematical and reading skills. Must be able to efficiently and accurately handle money and issue change. Must be able to handle stressful situations effectively. Must be organized and detail oriented. EEO/AA Apply online

How to apply

Fill out an application online.
Fill out an application in person, or mail, fax or e-mail resume to:
Best Western InnTowner and The Highland Club
2424 University Avenue
Madison, WI 53726
Fax 608-233-1325
E-mail: jobsinfo@inntowner.com

We are an equal opportunity/affirmative action employer.

The Best Western InnTowner and The Highland Club is an equal opportunity/affirmative action employer. It is the policy of the InnTowner to afford equal opportunity for employment with respect to recruitment, hire, termination, transfer, promotion, compensation, benefits, training, layoff, and return from layoff.

The policy will be administered without regard to sex, age, race, color, creed, national origin, ancestry, marital status, sexual orientation, disability, or arrest or conviction record. Best Western InnTowner and The Highland Club, and Francie's Casual Cafe will give full consideration to the employment of disabled or handicapped person on work they are qualified to perform.

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