Employment at the Best Western InnTowner
and The Highland Club

We recognize the vital role that our associates have in maintaining the success of our hotel. We conduct our business with integrity and respect, and our staff is managed under those same values. We provide a pleasant, friendly work environment. Excellence and hard work is valued in our people.

We offer a competitive compensation package that includes:
Competitive Wages
Health, Life, Dental, Vision Insurance
Education Assistance
Short-Term Disability Insurance
Paid Time Off for Full- and Part-Time Associates
401(k) Retirement Savings Plan
Section 125 Flexible Spending Account Plan
Flexible Scheduling
Training and Development Opportunities
Fun, Friendly Work Environment

Internships Available
Prepare for your future in hospitality! We offer an exceptional opportunity to gain experience in the hospitality industry. We have a variety of paid internship possibilities in the following areas:
General Hotel Operations
Front Office
Food Service
Kitchen
Sales
To be considered you must have a career interest in hospitality, and be pursuing a degree towards Hospitality/Tourism Management, Event Planning, Food and Beverage Management, or Culinary Arts. Please submit letter of interest and resume to: jobsinfo@inntowner.com

We currently have the following opportunities available.

Server (Full-time days)
Our full service hotel is looking for part-time wait staff for the restaurant located in our hotel. This position starts at $6.15/hr plus tips. Hours are typically Monday-Friday 6 a.m. to 2:30 p.m. Previous wait staff experience strongly preferred. In this position you will take orders and serve food to guests of Francie's and provide efficient, friendly and professional service at all times. You will also use suggestive selling techniques to promote current and new menu items and effectively increase restaurant sales. You will maintain high standards of cleanliness in your work area and the restaurant. Apply online

Concierge (Full-time and part-time)
We are looking for a customer service orientated individual to join our staff as a concierge. Hours are typically 6 a.m. to 10:30 a.m. and/or 4 p.m. to 10 p.m. during the week and also on weekends. This position is responsible for the quality servicing of all Highland Club guest requests, serving as the hotel ambassador and creating a positive image. Other duties include setting up, maintaining, and taking down the continental breakfast in the morning, performing turndowns in the evening, and maintaining the appearance and cleanliness of The Highland Club Lounge. Apply online

Front Desk Clerk (Full-time)
Our hotel is looking for qualified individuals to join our fun and friendly staff as Front Desk Associates on evenings and weekends. Typically shifts are from 7 a.m. to 3 p.m. and 3 p.m. to 11 p.m. This position starts at $7.75/hr. Previous customer service experience required. Previous hotel front desk experience preferred. In this position you will be responsible for operating the Front Desk, as well as providing the highest quality customer service to guests upon their arrival, during their stay, and at their checkout. You will also assist with group bookings and arrivals, as well as coordinating direct billing. You also work with managers to “sell” the property to callers making inquires by promoting the hotel and all current marketing programs. Apply online

Line Cook (Full-time)
This position is 30 hours per week, and includes weekend, evening, and some daytime work. We can be flexible with your schedule. Our hotel is looking for a line cook to join our fun and friendly kitchen staff. This position is responsible for preparing meals for the restaurant in our hotel. Qualified applicants must be able to read, speak, and understand English, have knowledge of food sanitation and safe kitchen practices and have experience setting up a kitchen line. Apply online

Sales Manager (Full-time)
We are looking for an enthusiastic Sales Manager to join our sales team! Responsible for searching for leads and contacts for group room business through direct sales calls and telemarketing. Accepts bookings and closes sales using yield management effectively. Maintains relationships with clients and acts as the client contact for group room arrangements. High school diploma or GED required. Minimum of two years working experience in hotel sales preferred. Knowledge of and experience in group sales, convention sales, outside sales and telemarketing required. Must be willing to work one Saturday a month in addition to special events and regular hours (Monday-Friday days. Applicant must have a valid driver's license and a clean driving record. Must be able to pass the insurance requirements for driving. Apply online

Assistant Food and Beverage Director (Full-time)
We are seeking an experienced F&B Manager to assist in the daily operations of our F&B Department. You will be involved in all areas of kitchen, restaurant, banquets, and lounge, including helping to control food, beverage, and labor costs. Must have proven ability to provide a quality consistent product, ensure exceptional customer satisfaction, oversee F&B staff, and maintain profitability. Must be willing to work a flexible schedule, including evenings, weekends, and holidays. Must have bartender’s license and be Safe Serve certified. Offer of employment will be contingent upon a successful drug screening. Apply online

Room Attendants (Full-time days)
Our full service hotel is looking for Room Attendants to join our friendly and fun hotel. You will be responsible for the daily cleaning and maintenance of our guest rooms according to Best Western International and InnTowner standards and procedures. Shifts start at 8:00 a.m. Monday through Saturday and at 8:30 on Sunday. Weekend and holiday work are required. Previous housekeeping experience preferred. Apply online

How to apply

Fill out an application online.
Fill out an application in person, or mail, fax or e-mail resume to:
Best Western InnTowner and The Highland Club
2424 University Avenue
Madison, WI 53726
Fax 608-233-1325
E-mail: jobsinfo@inntowner.com

We are an equal opportunity/affirmative action employer.

The Best Western InnTowner and The Highland Club is an equal opportunity/affirmative action employer. It is the policy of the InnTowner to afford equal opportunity for employment with respect to recruitment, hire, termination, transfer, promotion, compensation, benefits, training, layoff, and return from layoff.

The policy will be administered without regard to sex, age, race, color, creed, national origin, ancestry, marital status, sexual orientation, disability, or arrest or conviction record. Best Western InnTowner and The Highland Club, and Francie's Casual Cafe will give full consideration to the employment of disabled or handicapped person on work they are qualified to perform.